About The Chichen Itza Tour: Who Runs This Tour
This page exists so you can check who you are booking with before you pay anything. The short version: this is a new operator running one shared day tour: Chichen Itza, a swim at Cenote Ik Kil and a stop in Valladolid, booked and confirmed on WhatsApp. We are a new operator with a short record of reviews, and this page says so up front, along with everything that is confirmed about prices, payments and pickup, and the details that are still to be published. What follows is facts you can check, not adjectives.
Who We Are and Who Is Responsible for Your Booking
The Chichen Itza Tour is a new, single-tour business. It does not run a catalogue of excursions: it runs one shared day trip: Chichen Itza, Cenote Ik Kil and Valladolid. It takes bookings on WhatsApp, and is responsible for each booking it confirms. If you book through this site, this business is the party accountable for your reservation, your advance and your pickup.
Some identity details are not published yet, and this page names them rather than filling the gaps with plausible-sounding text. The operator's legal and trading name, its base location and the named person responsible for the business will be published on this page as they are confirmed. Until then, the accountable contact for every booking is the WhatsApp number published on this site, and every commitment is made in writing in that chat: the verification section below shows exactly how to check us, including what cannot be checked yet.
Published today: the tour, the prices, the payment and cancellation terms, and the pickup model, all on this page, all confirmed. To be published: legal and trading name, base, registration folio, team names and photos. Each will appear here, in plain text, the moment it is supplied.
Who Operates the Tour
The delivery chain, in plain words. Booking and accountability sit with this business: we take the reservation, set the terms in writing, collect the advance and confirm the pickup. That responsibility does not pass to anyone else once your booking is confirmed.
How the vehicle and the guide are supplied on the day is confirmed in writing in each booking's WhatsApp confirmation, before any advance is paid. No claim is made on this page that we own a fleet or employ guides directly. If that detail matters to you, ask in the chat and the answer for your date will be in writing before you commit. The same written-confirmation rule covers the pickup and on-the-day arrangements below.
Why Our Review Record Is Short
Because the operation is new. The site is new, the tours are new, and our record is short. Reviews sent by travellers are published word for word on our reviews page, and none is bought, borrowed or summarised anywhere on this site. There are no star ratings here and no third-party review counts. Our comparison of the market labels this tour as "New operator: short record", and this page will not dress it up differently.
Reviews from real customers are published word for word with names and dates as tours run. You can also judge this booking the way the verification section sets out: on the confirmed prices and terms, the written confirmation you receive before paying, and the checks you can run yourself.
The One Tour We Run
One shared day, three stops: the ruins of Chichen Itza, a swim at Cenote Ik Kil, and a stop in the colonial town of Valladolid. It runs at $130 per adult and $115 per child (children up to age 12), and the 697 MXN Chichen Itza entrance fee is included in that price: the full breakdown of that fee lives on our tickets and entrance fee page.
Confirmed in the price
- Chichen Itza, Cenote Ik Kil and Valladolid in one day
- The 697 MXN ruins entrance fee
- Pickup from your own hotel or point
Confirmed on WhatsApp
- The guide arrangement for your date
- Lunch and drinks
- Life jacket and locker handling at Ik Kil
- Group size and operating days
The full day, city by city, is on the homepage and the departure pages: the Cancun run, for example, is set out on the Chichen Itza tour from Cancun page.
How Booking and Confirmation Work on WhatsApp
There is no booking engine and no checkout page. The booking happens in a WhatsApp conversation, and every step of it is written down in that conversation:
- Message us
Send your date, your pickup city or hotel, and how many adults and children are travelling.
- Quote in writing
You receive the price for your party in the chat: $130 per adult, $115 per child up to age 12, entrance fee included, before anything is reserved.
- Reservation details
Date, pickup point and party size are agreed in the thread, including anything date-specific such as the guide arrangement.
- 30% advance
The advance reserves your seats. Who you pay it to, and how, is confirmed in writing first: see the payments section.
- Written confirmation
Your confirmation sets out the date, pickup point and time, party size, price, advance paid, balance due and cancellation terms. That confirmation is your receipt.
- Night-before pickup time
The exact pickup time for your hotel or point is confirmed on WhatsApp the night before the tour, in the same thread.
The consistency check: the WhatsApp number published on this site, the name on the WhatsApp Business profile you are chatting with, and the business name must all match. If they do not, stop and check before paying: the verification section explains why this matters.
Prices, Payments and Cancellation
The confirmed terms, in plain language. Reserving takes a 30% advance; the balance is paid on the day of the tour. The advance exists for a stated reason: on-the-spot no-shows are common, and a seat held for someone who never appears is a seat a ready customer could not take. Cancellation is free up to 48 hours before the tour, with the advance refunded in full; inside 48 hours, the advance is kept. Those 48 hours always travel with the promise: there is no unconditional version of it on this site.
Two payment facts stay open until your booking, and are confirmed in writing in your WhatsApp confirmation before you pay: the exact payee name and payment method, and the channel and timing of any refund due. The full contract wording sits on the terms page; this page is the plain-language summary of the same terms.
Pickup, Transport and On-the-Day Support
Pickup is from your own hotel or chosen point: you are not sent to a central meeting place across town. The exact pickup time is confirmed on WhatsApp the night before the tour. Where a property is gated or vehicle access is restricted, the nearest reachable pickup point is agreed and written into your confirmation, so there is no morning-of guesswork about where to stand.
The vehicle type for your date, and the remedies if you are running late or miss a pickup, are agreed in writing in the same confirmation, they are not published as blanket promises here, because they depend on the date and the route. On the day itself, support runs through the same WhatsApp thread as your booking: the people who confirmed your tour are the people you message.
How You Can Verify Us
Do not take this page's word for anything. These are the checks a careful customer can run before paying an advance to any tour operator in Mexico, including us, and what each one will and will not show you today.
- Search the national tourism register
Mexico's SECTUR keeps a public register, the Registro Nacional de Turismo. Open the SECTUR Registro Nacional de Turismo lookup, and search by commercial name together with the state and the provider type, "Tour operador", or search by folio number if you have one. Registration certificates are valid for two years. Our exact commercial name and folio are published on this page the moment the registration details are supplied; until then, this page will not print a folio it cannot back up.
- Check the WhatsApp number matches
The number published on this site, the name shown on the WhatsApp Business profile and the business name should all agree. A booking conversation on a number that appears nowhere on the operator's own site is a reason to stop.
- Check you are on the real site
Bookings for this tour are taken only through thechichenitzatour.com and the WhatsApp number published on it. Look-alike pages and copied listings exist for popular tours: if a page offering this tour sits on a different domain, it is not this business.
- Watch how the deposit is requested
A legitimate deposit goes to a business account through official merchant processing. Requests to send money by Zelle, wire transfer, gift cards or crypto, or to a personal payment handle, are red flags: walk away from any operator, including anyone claiming to be us, who asks for those.
What we cannot show you yet
- Customer reviews: none exist yet; they will be collected from real customers and published with names and dates as tours run.
- A registration folio: it will be published here, beside the lookup link above, the moment the registration details are supplied.
- Team names and photos: none have been supplied for publication; when they appear here they will be real and consented, never stock or generated faces.
- A second contact channel: booking and contact currently run on WhatsApp only; any additional channel will be published on this page when it exists.
The People Behind the Tour
This section stays short, deliberately. No names or photographs of the people behind this tour are published yet, because none have been supplied for publication, and this page will not fill the space with stock faces, generated portraits or an invented founder story. When real, consented names and photos are supplied, they will appear here.
Until then, the person who answers your WhatsApp is the accountable contact for your booking: the one who quotes your price, confirms your pickup and answers for your day. Judge that conversation on what it puts in writing.
Contact
Booking and questions run on WhatsApp: the button below takes you to the booking section of this page. Send your date, your pickup city or hotel, and your party size, and the reply will set out the price and the reservation details in writing. An email address and published response hours will be added to this page when they are supplied; until then, WhatsApp is the channel, and everything agreed there is in writing by design.
About This Tour Operator: Questions, Answered
Who runs The Chichen Itza Tour?
A new, single-tour operator built around one shared day trip: Chichen Itza, a swim at Cenote Ik Kil and a stop in Valladolid. The business's legal and trading name and base will be published on this page as they are confirmed; until then, the accountable contact for every booking is the WhatsApp number published on this site.
Is The Chichen Itza Tour a real company?
It is a newly established tour business selling one shared Chichen Itza day tour, and it is new enough that some proof does not exist yet, there are no reviews, and the registration details are still to be published on this page. What you can check today: bookings run on WhatsApp with a written confirmation, and the verification section of this page walks through the SECTUR Registro Nacional de Turismo lookup and the other checks, stating plainly what can be verified now and what is still to come.
Does this tour have reviews?
Yes. Forty-nine travellers have sent us reviews after the shared tour, and all of them are published word for word on our reviews page, the mixed ones included. No reviews are bought, edited or invented, and we show no star score that we give ourselves.
Why do bookings happen on WhatsApp?
WhatsApp is where the booking is confirmed in writing. Your tour date, pickup point, party size, price, advance paid, balance due and cancellation terms are all set out in the chat, and the exact pickup time arrives in the same thread the night before, so the whole agreement sits in one conversation you can scroll back through.
Is the 697 MXN Chichen Itza entrance fee really included in the $130?
Yes. The 697 MXN Chichen Itza entrance fee is included in the $130 per-adult price, children up to age 12 pay $115, with the fee included for them too. It is not added on top at booking and it is not charged again at the gate.
How can I verify this tour operator before I pay?
Use the checks in the verification section of this page: search the SECTUR Registro Nacional de Turismo register, confirm that the WhatsApp number published here and the WhatsApp Business profile name match the business name, and make sure you are booking through thechichenitzatour.com itself and not a copy of it. The operator's exact commercial name and registration folio will be published on this page the moment they are supplied.
Who do I pay the 30% advance to?
The exact payee name and payment method are confirmed in writing in your WhatsApp confirmation before you pay anything. Treat any request to send a deposit by gift card, crypto, or a wire to a personal handle as a red flag. That is not how this booking works.
What confirmation do I get for my booking?
A written confirmation in your WhatsApp chat setting out your tour date, pickup point and time, party size, the price, the advance paid, the balance due and the cancellation terms. That confirmation is your receipt. Keep the thread.
Are you the operator, or a reseller?
Booking and accountability sit with this business: we take your reservation, confirm it in writing and stay responsible for your booking. How the vehicle and the guide are supplied on the day is confirmed in writing in each booking's WhatsApp confirmation. No claim is made here that we own a fleet or employ guides directly.
What happens if the tour is cancelled?
If you cancel 48 hours or more before the tour, cancellation is free and your advance is refunded in full. Inside 48 hours, the advance is kept. If anything about your confirmed tour has to change, it is handled in writing in the same WhatsApp thread as your booking.
Is a guide included in the tour?
The guide arrangement for your date is confirmed in writing on WhatsApp before any advance is paid. Ask in the chat and you will have the answer in writing before you commit to anything.
Is lunch included in the tour?
Lunch is confirmed in writing on WhatsApp before any advance is paid. Nothing about lunch is assumed inside the $130 price until it is stated in your written confirmation.
How big is the group on the shared tour?
It is a shared tour, so you travel with other passengers. The group size for your date is confirmed in writing on WhatsApp before you book, it is not published as a fixed number here, because it depends on the date.
How do I contact you after I book?
In the same WhatsApp thread as your booking. Your written confirmation, the night-before pickup time and any change to your day all arrive in that one conversation.
Checked Us Over? Book the Tour on WhatsApp
Booking opens on WhatsApp: send your date, your pickup city or hotel, and how many adults and children, and the confirmation comes back in writing in the same chat: price, advance, balance and cancellation terms all set out before you pay. Read this page first, run the checks, then book.
Chat on WhatsApp- Chichen Itza + Cenote Ik Kil + Valladolid in one day
- $130 per adult · $115 per child (up to 12)
- 697 MXN entrance fee included
- 30% advance to reserve · balance paid on the day of the tour
- Free cancellation up to 48 hours before the tour
- New operator: short record of reviews, stated plainly